EBJAY TECHNOLOGIES PRIVATE LIMITED (“we”, “us”, “our”, or “Company”) is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, or otherwise interact with us.

By accessing our website or using our services, you consent to the practices described in this policy.

1. Scope & Applicability

  • This Privacy Policy applies to all personal data collected via our website, mobile applications, client onboarding, marketing campaigns, or other interactions (online or offline).

  • It covers data of website visitors, clients, prospects, job applicants, vendors, and other third parties.

  • This policy also applies to data processed by us on behalf of clients when we provide digital marketing services.

2. Key Definitions

Term Meaning
Personal Data / Personal Information Any information that identifies or can identify an individual (e.g. name, email, phone, IP address)
Sensitive Personal Data More delicate data like financial, health, biometric, etc. (if we ever handle such)
Processing Collection, storage, organization, use, transfer, deletion, etc.
Data Principal / Data Subject The person whose personal data is being processed
Consent Voluntary permission given by the data subject, specific, informed and unambiguous

3. What Personal Data We Collect

We may collect the following types of information:

a) Information You Provide Voluntarily

  • Name, business name, email address, phone number

  • Address, company / organization details

  • Project requirements, budgets, service preferences

  • Billing / payment and invoicing information

  • Any communications, feedback, surveys

b) Automatically Collected Data

  • IP address, browser type and version, device identifiers

  • Operating system, pages visited, time, referring URL

  • Cookies, web beacons, analytics data, usage logs

c) From Third Parties / External Sources

  • Publicly available information

  • Business directories, social media profiles (for marketing / prospecting)

  • Third‑party analytics & advertising providers

4. Purposes of Processing

We process personal data for purposes including:

  • To respond to inquiries, provide quotes, and manage communications

  • To deliver our services (campaigns, content, SEO, ads, reporting)

  • For billing, invoicing, and payment processing

  • To improve our website, offerings, and customer experience

  • To conduct analytics, monitor performance, and run marketing campaigns

  • To send you updates, newsletters, offers (with consent)

  • To comply with legal, regulatory, or contractual obligations

  • For internal record keeping, dispute resolution, and enforcing our legal rights

5. Legal Basis / Consent

Where required, we will obtain your explicit consent before collecting or processing your personal data (for example, for marketing communications). You may withdraw consent at any time.

In other cases, processing may be based on:

  • Performance of a contract

  • Legitimate interests (such as improving services, fraud prevention)

  • Legal obligations

6. Sharing, Disclosure & Third Parties

We do not sell or rent your personal data. We may share data in the following cases:

  • With service providers (e.g. hosting, analytics, mailing systems, ad platforms) under confidentiality / data processing agreements

  • With legal or regulatory authorities if required by law or court order

  • In connection with mergers, acquisitions, or business transfers (with protections in place)

  • With your consent or as explicitly disclosed

If we process data on behalf of clients, we act as a data processor, and data is handled per our agreements with clients.

7. Data Transfers Across Borders

If personal data is transferred outside India (for example, to servers or third parties in other countries), we will ensure appropriate safeguards (e.g. contractual clauses, standard protection measures) are in place.

8. Retention & Deletion

  • We retain personal data only as long as reasonably necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

  • After that, data is securely destroyed or anonymized.

  • For marketing lists, we retain until you unsubscribe or request deletion.

  • For client records, invoices, etc., we retain as required by accounting / tax laws.

9. Security Measures

We use industry‑standard technical and organizational safeguards such as:

  • Encryption of data in transit and at rest

  • Access control (role-based permissions)

  • Regular security audits and vulnerability assessments

  • Secure backups and disaster recovery mechanisms

  • Internal policies and training for staff

However, no system is completely secure—while we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law (including under the Digital Personal Data Protection Act, 2023), you may have rights such as:

  • Right to access your personal data

  • Right to correct / update inaccurate data

  • Right to request deletion / erasure

  • Right to restrict / object to processing

  • Right to withdraw consent

  • Right to lodge complaint with a data protection authority

To exercise any of these rights, please contact us (see below). We will respond within a reasonable timeframe (e.g. 30 days) as required by law.

11. Cookies & Tracking Technologies

  • We use cookies, web beacons, pixel tags, and similar technologies to collect usage data, personalize content, measure ad performance, and run analytics.

  • You can control or disable cookies via your browser settings. That may limit certain functionalities.

  • For more detail, see our Cookie Policy (if maintained separately).

12. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover we have done so, we will promptly delete such data.

13. Changes to This Privacy Policy

We may update this policy from time to time. When we make material changes:

  • We will revise the “Last Updated” date

  • We may notify you via the website or via email

  • Continued use after changes implies acceptance of the revised policy

14. Contact Information / Grievance Officer

If you have any questions, requests, or complaints about this Privacy Policy or our data practices, you may contact our designated officer:

Grievance / Privacy Officer
EBJAY TECHNOLOGIES PRIVATE LIMITED
Address: Campus-1a, MILLENIA BUSINESS PARK-I, Innov8 Coworking Space Millenia, 2nd St, Kodandarama Nagar, Perungudi, Chennai, Tamil Nadu 600096
Email: info@ebjaydigitalseo.in
Phone: 77082-37457

You may also escalate to relevant data protection authority as per applicable law.